Information Services & Institutional Assessment (IS&IA)

Welcome to Information Services & Institutional Assessment (IS&IA) component, formerly known as Information & Technology Services (ITS)!  Our charge is to provide information and technology resources to support the University of the Virgin Islands mission and provide leadership to accomplish UVI's strategic plan, Greatness Through Innovation!  

ITS continues to demonstrate accountability with the management of the academic and administrative systems and information technology infrastructure. More details are accessible in the Acceptable Use Policy.

ITS strives to be a leader in providing reliable, efficient technology resources, systems, services, tools, and training to the university community.  As our valued customers, our primary goal is to provide you with quality service and support, as indicated in the ITS Service Charter. You are also encouraged to forward your compliments of our services to wow@uvi.edu.  If you are not a member of the university community, we welcome your interest in our unit and hope that you find value in exploring our site. Like us on Facebook today.

ITS services include:

• Information Services
• Libraries
• Enterprise and Data Users Services
• Network Operations and Engineering
• Helpdesk and Support Services
  • Computer Labs
• Institutional Assessment
  • Accreditation and Memberships
  • Institutional Research
  • Institutional Effectiveness
    • UVINext Taskforce
  • Center for Excellence in Teaching and Learning
    • Student Learning Outcomes

ITS business hours reflect the Libraries hours, with the exception of the St. John Academic Center. The regular business hours are Monday thru Thursday, 8am - 9pm; Friday, 8am - 6pm; Saturday, 12pm - 5pm; Sunday, 1pm - 8pm. The libraries are closed on University Holidays.  The computer lab hours are available here. Please note that the libraries are open from 8 am to 4:30 pm Monday through Friday when classes are not in session. Additional information about our programs and services are available via the following links: FAQs

Please contact the ITS Helpdesk via telephone at 340-693-1466 or email at helpdesk@uvi.edu with your inquiries. Employees and students can also submit a request via the Helpdesk portal in the myCampus portal under QuickLaunch.  To access the departmental directory, please click here.

Our physical locations are as followed:

St. Thomas Campus	Albert A. Sheen Campus
Ralph Paiewonsky Library No. 2 John Brewers Bay St. Thomas, VI  00802	Melvin Evans Building - 700 Level RR1 10,000 Kingshill St. Croix,  VI  00850